Tbilisi (GBC) - TBC Bank Group PLC (“TBC Group”) announces that its businesses in Georgia and Uzbekistan have been recognized across three categories by Global Finance’s 2026 The Innovators Awards.
TBC Georgia, the country’s leading financial services group, was crowned the Most Innovative Bank in Central and Eastern Europe, thanks to the range of first-of-its-kind products that it brought to market throughout 2025. These innovations, which include instant retail and business banking onboarding, as well as the development of its internal AI assistant Genie, are powered by the Bank’s innovation engine. This engine brings together cross-functional teams to innovate at pace and launch new features quickly.
TBC Georgia was also recognised as one of the winners in the Top Financial Innovation category for Central and Eastern Europe. This Award was given for the Bank’s development of its AI Mini & Micro Loan Issuance Assistant, which uses AI to automate the loan issuance process for small-scale lending, replacing a previously manual process and significantly decreasing time to loan disbursement.
TBC Uzbekistan, Central Asia’s leading digital financial ecosystem, was also recognised as one of the winners in the Top Financial Innovation category for Asia-Pacific for developing Lola, Central Asia’s first AI banking assistant. Inspired by Generative AI chatbots and underpinned by TBC Uzbekistan’s proprietary Uzbek-language LLMs and Speech Tech, Lola functions as a text and later voice-based “private banker in your pocket”, transforming the customer experience through a new approach that brings conversational and relationship banking to a digital interface by giving customers transactional as well as informational support.
“Across both our markets, we pride ourselves on our ability to bring new technological solutions that improve financial services and make our customers’ lives easier. This commitment to technological excellence has been part of our DNA for over 30 years. We continue to push the boundaries of what’s possible in this market, as well as in Uzbekistan, where we launched our fast-growing digital banking ecosystem in 2020. This recognition by Global Finance stands as testament to our ongoing tech leadership across Eurasia, as we continue to shape the future of finance in the region”, - Vakhtang Butskhrikidze, CEO of TBC Group, commented.
The Innovators Awards by Global Finance have been one of the industry’s key benchmarks for over a decade, highlighting the banks and financial institutions leading the way in technological development and bringing new solutions that shape the future of the global banking sector.