Tbilisi (GBC) - TBC Bank Group PLC (“TBC Group”) is pleased to announce that TBC Georgia has been named CEE’s Best Bank for Customer Experience by Euromoney. The bank also received two country-level awards, including Georgia’s Best Digital Bank and Best Bank for Large Corporates, while TBC Capital was named Georgia’s Best Investment Bank.

At the same time, TBC Uzbekistan has been recognised as Central Asia’s Best Digital Bank by Euromoney, as well as winning three country-level awards: Uzbekistan’s Best Digital Bank, Best for Consumer Lending and Best Digital Bank for SMEs.

In addition, Global Finance has recognised TBC Georgia for its innovative use of artificial intelligence in consumer banking. The bank received three regional awards: Best AI Chatbots and Virtual Assistants, Most Innovative Use of AI in Consumer Lending and Credit Risk, and Best AI in Risk Management in CEE.

“These awards recognise the strength of our customer propositions in both Georgia and Uzbekistan, as well as the progress we are making across customer experience, digital banking, corporate and investment banking, consumer lending and the application of artificial intelligence. Our recognition as the best digital bank in both Georgia and Uzbekistan, and at the regional level in Central Asia, demonstrates the strength and scalability of our digital capabilities across the Group. By continuously redesigning customer journeys, expanding our digital ecosystems and deploying AI responsibly across customer service, lending and risk management, we are making financial services faster, simpler and more seamless, while maintaining robust risk management standards”, -  Vakhtang Butskhrikidze, CEO of TBC Group, said.